In the latest version of RFeye Site, our expert-level spectrum monitoring software we have looked at how our customers operate RFeye Site and how we can make it simpler to use for them to use.
In software development time spent talking to customers is always extremely valuable. So that’s exactly what we did. One common theme amongst the customers we spoke to wasn’t to add a raft of new features (although we have added a few that we’ll talk about in the next blog) but to make RFeye Site more intuitive to operate. We looked at how customers performed different functions, the ways they went about achieving tasks, what buttons and icons they used, and ones that were rarely used. As well as observing we also listened. “It would be great if I could select all my Nodes”, “Why do we have icons that look so similar?” “How can I rearrange the order of my Nodes?”
From our observations and interviews with customers, the development team set about improving some of the core functionality with simplicity and commonality as the guiding principles. In version 1.51 of RFeye Site you’ll be able to access all the usability improvements. Here are a few highlights.